REPORTS TO: Education Programs
Community Forester is a critical member of the Education Department. The
Community Forester position is primarily focused on teaching the value of
trees, encouraging informed citizen action and offering expertise on best tree
practices. The underlying responsibility
of a Community Forester is to find ways for groups and individuals to take the
responsibility to expand and steward our region’s tree canopy. In addition, the
Community Forester educates the public on the inextricable links between a
healthy, robust urban forest and a community’s quality of life, health and
well-being of its citizens and environmental benefits. The Community Forester
promotes Tree Foundation programs, including Sacramento Shade and Community
Shade, and works throughout the organization to support efforts to build the
best regional urban forest in the nation.
Meet with customers in
person at homes, businesses, schools, parks, or virtually - utilizing online
conferencing technology (such as Join Me) - to strategically site tree planting
locations and species that will provide the most overall community benefits. Site
assessments occur during regular weekday hours, and on some weekend days.
Benefits include direct
shading of a building for energy savings, direct shade of streets for air
quality & stormwater interception, carbon storage, increased property
values, improved public health, and more.
Provide appropriate and
understandable information to the customer regarding planting and care
techniques. Educating customers on the importance of proper tree placement and
survival is critical to this position and the organization’s mission.
Create planting maps
for both customer information and internal record keeping detailing planting
location, species, benefits, and customer agreement information.
Utilize iPad and
desktop computer to enter site visit information into online SalesForce
Customer contact information
Tree species selection and delivery information
Historical tree siting information
Agreement documents via DocuSign
with customers following a site visit to provide continuous educational support
and information on tree benefits, planting, and care.
Includes phone calls,
e-mails, and in person follow-up to ensure seamless transition of trees to
customer and improved tree survivability.
Follow up site visits
to check on the health of trees will be completed on an as needed basis.
customer service to all customers, volunteers, and community members through all
forms of communication including phone, e-mail, social media, and in person.
The Community Forester
is a primary point of contact between the public and the Tree Foundation. As
such, the Community Forester is expected to represent and promote Tree Foundation
programs and mission.
Attend outreach events
and neighborhood meetings to represent the organization and provide education
Lead and support tree
planting events, such as at parks or schools, occasionally occurring on
weekends, including coordination with partners and volunteer management.
clinics, and presentations on educational topics such as pruning, watering,
tree tours, etc.
events and other outreach opportunities appropriate to market Tree Foundation
programs and offer educational opportunities
Build and maintain
relationships with HOAs, neighborhood groups, and public partners such as
school and park districts.
Train partners in tree
planting protocol including species selection, planting location, planting
technique and care; Empower partners to take responsibility for their trees and
educate others with protocols.
Write and achieve an
annual work plan to include measurable goals
Carefully manage daily calendar (via iPad,
SalesForce) to meet customer demand, special requests, and office work
meetings, workshops, etc. as needed – occasionally during the evening or on
company vehicle including cleanliness and routine maintenance
Work as part of a team
to implement the Tree Foundation’s mission to build the best regional urban
EDUCATION: Bachelor’s degree in education, horticulture,
forestry, biological sciences, or related field preferred.
EXPERIENCE: Experience with non-profit organizations
SKILLS: Cultural competency and an approach that is
appreciative, affirming, and inclusive of all cultural backgrounds.
possess flexibility, time management skills, good judgment, strong
communication skills and the ability to work autonomously and interact with diverse
audiences. Class C driver’s license. Experience with technology such as
SalesForce and Google Earth is a plus.
TEMPERAMENT: Must be organized and provide detailed
record-keeping and extensive customer follow-up. Must be comfortable working in
a mission-based, non-profit environment.
The ideal candidate for the position will
have a passion for our mission and a commitment to excellent customer service.
supervisory role but may supervise interns or volunteers.
This is an
at-will, full time, and non-exempt position.
Must be able to
work occasional nights and weekends.
Ability to lift
outdoor and in office work is required for this position. Therefore, Community
Foresters may be exposed to extremes in weather including heat, rain, and
freezing temperatures as well as extended periods of sitting and standing.
Send résumé and cover letter via email to email@example.com
Sacramento Tree Foundation Mission Statement:
Tree Foundation is building healthy, livable communities in the Sacramento
region by growing the best urban forest in the nation.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN OFFER OF EMPLOYMENT